Privacy Policy
VoyagePoint Corporate Travel (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal data of our clients and users of our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in connection with our corporate travel management and related services.
Information We Collect
We collect information that you provide directly to us as well as information collected automatically through your use of our services, including:
- Client and Employee Data: Names, corporate contact details, job titles, travel preferences, and billing information needed to facilitate corporate travel bookings and services.
- Travel Details: Flight, hotel, car rental reservations, itinerary information, group travel arrangements, and other travel-related data required to fulfill our services.
- Usage Data: Information about how you access and use our online platform, including device information, IP addresses, and browsing activity for analytics and service improvement.
- Payment Information: Data processed through secure payment gateways to support billing and expense reporting integration.
- Traveler Tracking and Risk Management Data: Location data and emergency contact information, when provided, to support traveler safety and risk mitigation.
How We Use Your Information
We process your personal data to provide and improve our corporate travel management services, including but not limited to:
- Booking and managing corporate travel arrangements such as flights, accommodations, and ground transportation.
- Developing and enforcing travel policies aligned with your corporate requirements.
- Supporting expense reporting integration and travel spend analytics.
- Providing 24/7 traveler support and emergency assistance.
- Negotiating with travel suppliers for preferred rates and facilitating VIP and executive travel.
- Complying with applicable laws, regulations, and contractual obligations.
Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR) and similar laws, we rely on the following legal bases to process personal data:
- Performance of a contract with you or your company.
- Compliance with legal obligations.
- Our legitimate interests in providing, improving, and securing our services.
- Consent, where expressly obtained for specific processing activities.
Data Sharing and Disclosure
We may share your information with trusted third parties only as necessary to provide our services, including:
- Travel suppliers such as airlines, hotels, car rental agencies, and Global Distribution Systems (GDS) platforms.
- Technology providers involved in payment processing, data analytics, and traveler tracking systems.
- Corporate clients within your organization in accordance with travel policy enforcement and reporting.
- Legal authorities or regulators, when required by law or to protect rights and property.
Data Security
We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Access to personal data is restricted to authorized personnel who require it to perform their duties.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal data.
- Request correction or deletion of inaccurate or incomplete data.
- Object to or restrict processing under certain circumstances.
- Request data portability.
- Withdraw consent where processing is based on consent.
To exercise your rights, please contact us at our physical address provided below.
International Data Transfers
Your personal data may be transferred to and processed in countries outside of your residence, including the United States. Where required, we ensure appropriate safeguards such as standard contractual clauses or compliance with applicable data protection laws.
Children’s Privacy
Our services are intended for use by corporate entities and their authorized travelers. We do not knowingly collect personal data from children under the age of 16.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly.
Contact Information
VoyagePoint Corporate Travel150 North Michigan Avenue, Suite 2800
Chicago, Illinois, 60601
United States